I enjoyed my experience. This visit was for my new puppy, and I was unsure what to expect from a vet visit (as I'd never owned a dog before). I was greeted very warmly, and was instantly flattered that the staff thought my pup was as cute as I think he is! I didn't feel pressured to buy anything additional (as I opted for the puppy package, but declined the insurance) and was provided with a thorough rundown on what is being provided and why. I love the fact that they gave me a picture of my pup (which is hanging at my husbands office) to take as a momentum and that they followed the visit with a personal thank you card in the mail. As a new pet owner, having my lil pup has filled a spot in my heart I never knew was missing, and I believe that the folks at Animal Medical Center relate to that feeling and show it when treating our fur family. So, all in all, great visit and awesome staff! I am glad I chose them!
The facility is well cared for, the staff kind and courteous, but the prices are outrageous! I understand pet care isn’t cheap, but when you’re dropping $50 for one minute with the doctor, it feels rushed and unfair.
I have been a client for many years with my long line of cocker spaniels (the "Cockerelli" girls). All of the veterinarians whom we have seen --Dr. Burch, Dr. Kaskik, and most recently Dr. Carr and Dr. Dispenza) have been professionally knowledgable, technically excellent and very kind and empathetic in their management of both pets and their owners. Most recently, my experience with Dr. Burch and Dr. Dispenza was outstanding in the diagnosis and surgical management of a tumor on my precious Angela Mia. Darlene and all of the support staff were outstanding as well. Thank you for providing such high quality and compassionate care in the Redlands community. God bless you all and keep up the great work!