Bani did an amazing job on my hair! She was fun to hang out with as well. She really listened to what I wanted and showed me exactly what she was doing to achieve that look. Will definitely be back! The whole salon is very nice!
I was very happy with my stylist, Jodi! She was great! It was my first time cutting my hair real short, and was nervous at first but she really explained what would look best and the end result was AWESOME!! It was my birthday and I really wanted a new look and she really did a great job!!! Thank you so much!!!
I gave a 1 star because 0 is not an option. I made a appointment online 4 weeks ahead of time for a particular master stylist. 10 mins before my appointment they called and cancelled my appointment because the stylist was running a little behind with the previous client, and she didn't want to squeeze me in. Why would I be squeezed in? I had a appointment. Then they tried to push me off on a different stylist when I specifically had wanted a master stylist. I felt like they were pushing me off because I was a new client. I've never had a salon cancel a appointment because they are running behind. I've always just been told "hey sorry do you mind waiting a little bit?" Which every woman knows that's normal because hair salons run late all the time. I wound up making a appointment at another local salon and I'll continue to give them my business every 6 weeks. Bella might be a good salon, but this situation really rubbed me the wrong way.
Hello, We apologize about your experience and We were unaware of this issue and would love for you to give us a call so we can look into this matter further. I can assure that this is not a representation of our business and is not how we handle things in our Salon. We are not sure if there was a miscommunication of some sort but we would greatly appreciate the opportunity to talk so we can look into it. Thank you for your feedback and we hope to hear from you soon.
Anthony is amazing! I'm learning to love my hair and he is helping me branch out and get comfortable in my new look! I don't have to be nervous because he knows what he is doing and really cares what the customer wants.