I had lots of medical hair loss so requested only a couple inches off and no layers. My hair was growing in and was a slow process. I had 5 inches cut off and this is the third time I was given heavy layers. Anya admitted cutting off 3extra inches but no refund or accommodation to offer something else but said they only offer 20% off. Too pricy for substandard haircuts and my feet were worse after the top of the line pedi.
It’s about what the client wants not what the stylist decides.
I have given enough chances and my hair gets butchered and goes too short.
Try Lisa at Hair Tenders!