This is the only practice I have been going to, that there is no waiting time. I am sure things happen, but for the last 2 years that I have been a customer there, I am seen within 5 minutes of my arrival. And that is not to say they are not busy, they are just very good at respecting their customers to not double book them and make them wait. The dental hygienist is exceptionally personable, kind and informative. The doctors in the practice are matter-off-fact and very professional. The visits there are always a breeze, no dentist fright here.