I had my hair highlighted with Emily last week. After leaving the salon my hair looked grey/ with a greenish tint where it was bleached and I came back the next day to have the color corrected. Emily did not think it looked bad, but toned it again, and sent me on my way. I realize now that the issue was that the bleach was either too strong or left on too long, and the sections of highlighted hair are completely white and very stripy. Not only does it not look natural or anything like my previous color we were matching, but my hair is very noticeably breaking off at the hairline, and the shade very unflattering with my skin tone. I am very disappointed with this experience, and not sure how my hair can be fixed at this stage.
I have never had this happen to my hair before, and certainly wouldn't expect this for the $250 that I paid. I had my color done there by another stylist a few months ago, and had a great experience, so I am not sure why this formula wasn't matched or what really went wrong.
I would like to discuss this further and receive a refund so that I can have my hair fixed at another salon. You can reach me at 415-215-8806.
It's always a good day when I have an appointment with Linh. She's a lovely, thoughtful person, handy with her scissors, an expert stylist - how perfect is that? Linh takes the time to get to know you and remembers all of your concerns from visit to visit. Smart, she listens to you and she'll qualify your needs, your views on your hair style and then goes into action while making gentle suggestions. After years of straight bangs, I now wear subtle side bangs (and I'm stubborn and specific.) So nice to be around her, she's just a good and happy person who knows how to take a simple style and point cut it to perfection. I recommend her to friends and even strangers who have actually stopped me in the street to compliment me on my hair. Book with Linh and you'll join the ranks as a convert. As a bonus, I arrive at Upper-Fillmore a bit early, park free a few blocks west of the salon and use my extra minutes to cruise the great nearby shops.
This salon has a very friendly vibe and bright atmosphere. My daughter (and her fabulous looking hair!) recommended Andy for a good curly hair cut. He has an easy manner, is a great listener, and has good ideas/instincts for the best way to give me a low maintenance, natural look that both takes advantage of my natural curl and minimizes "frizz" potential. I am extremely happy with how it turned out, and with my entire experience at the salon. I'll be a regular client now.