The staff is very friendly, organized, and interactive. The doctors are wonderful people. They must be because I notice their employees are the same employees since I have started being a patient many years ago. As for the eye care. The doctors spend the time to make sure you understand your vision changes and what you can expect when corrected. You never feel rushed as you do in a lot of Dr. Offices. I have seen both Dr's in the office over the years and so for you new patients you can't go wrong with either one. Thank you Dr Charlene for taking care of my eyes. Our family will continue to be your patients for our eye care.
We are honored to serve your family as you are a part of our family! Thanks for sending such a wonderful review. You help confirm our commitment to providing the best eyecare in a friendly and compassionate environment. Merry Christmas!
As usual the staff was very friendly and professional. The office is impeccably clean. Even the magazine table is orderly. I was seen before my appointment time for the preliminary eye checks and then immediately to Dr. Charlene's examination room. Had to wait almost 30 seconds before Dr. Charlene came in. She arrived with that ever present smile and positive attitude. The exam was, as always, quick, efficient. and informative. Then of course we had to catch up on a few things, never rushed. I was not at all surprised by this wonderful service. After all it's always be that way for the 30 some years my wife and I have been going there. So there, it doesn't get any better than that.
I think Dr Burnett was in a bad mood & I must have added to her frustration for which I am truly sorry. I have always had a good experience coming there but certainly not this time. No one there seemed very happy and I left feeling very down.
We are very sorry that you had a bad experience here. That is never our intention. Sometimes we all have bad days but try to do our very best. We always strive to make everyone happy, but we hope you can understand that we are human and sometimes things aren't as perfect as we would like them to be. Hope you give us another chance!
My visit was very informative. I am looking forward to my next visit. Dr. Burnett was very professional and helpful in explaining what was going on with my eyes. I am hopeful she will be able to help me see better than I can right now.