93.8% would refer friends and family to us

5 stars Customer since 2016

I have the tire warranty which has paid off! Got another flat due to a nail, but the warranty covered the repair. I was in and out with in an hour. Staff was friendly, good popcorn, coffee, everything you need while waiting.

5 stars Customer since 2017

Family tire staff were so personable and helpful with my car. I trusted their advice And my car was fixed in no time!

5 stars Customer since 2016

Always a good experience

5 stars Customer since 2016

Always great service.

4 stars Customer since 2016

great service

5 stars Customer since 2016

Great Place to have work done. Very polite, very clean, very nice people to do business with. Only complaint is they stay busy and you can't always plan to be done when they say.

5 stars Customer since 2016

There service was great as always I buy all my tires there they do a nice job and the shop is spotless and the people are always friendly.

5 stars Customer since 2016

Good.

4 stars Customer since 2016

Always pleased as long as you get started at the time of the scheduled appointment. Only problem has been when you arrive on time and your vehicle doesn't get pulled back for another 30 min. But they also have been excellent when I was running late. You win some you lose some. Overall great place.

5 stars Customer since 2017

Came in for a tire repair and was on my way in less than an hour without an appointment!

Family Tire & Auto Service -New Bern replied:

I'm glad we were able to get you back on the road in a timely manner Mr. Frantz. Thank you for your business!

Dave - Family Tire