This visit was the most detailed foot exam I have ever had. Dr. Shih was so informative and answered all my questions. The staff was very pleasant and made me feel very comfortable. Thanks for everyone's assistance.
First off I was pleasantly surprise to get a same day appt. When does that ever happen in a doctor’s office? Secondly the little MA that took me thru the office on a mini tour was very sweet. Voice was too low , even though I told her I had a hearing problem, but once we got in the room the one on one was a bit better. They give you a welcome gift with a nice intro letter, water bottle and cookie which I’ve only seen this done in plastic surgery offices which is a nice touch and appreciate. Dr Shih was very pleasant ,soft spoken also ,but quick in solving whether I had in infection in my big toe from a stub that occurred the past weekend. Removed the nail, felt we would nip it in the bud before infection took hold, it work. I was to return in a week, but cancelled since the toe is healing nicely. I would recommend this office to anyone I am a happy toe camper!
I have enjoyed going to Head to Toe (even though every visit required two injections), but I do have a suggestion, as follows:
Many health care offices today provide the patient with a paper copy of their office visit at the time the patient is leaving the office. (This all came about with electronic record keeping.) I think it would be one area where you could improve your service. But overall, your service is great.
After just one treatment with the fabulous Dr. Shih, my fractured left ankle is feeling almost good as new. So nice to get up in the morning and do your normal routines (breakfast, feeding birds outside, errands etc.) and have your feet carry you on your journey pain-free.
I was totally impressed from start to finish with all contacted. It is a very professional and well-run establishment from my foot care experience. Was extremely happy with the overall cleanliness and the demonstrated cleanliness of the equipment used on me. That is sorely missing from a lot of health care places. The staff is friendly, professional, and knowledgeable.
Dr. Shih is great and I'm looking forward to my visits, interactions, and continued treatment that can hopefully prove to be of benefit long term.