The staff is very helpful! We do not have to wait like long. The dentist is very gentle and explains every step to my daughter(7 years) what she is doing. She says it never hurts and she had two fillings done! I like the examination card for the parent where you can read what was done/ needs to be done.
Great repoire with parent & child both Dr. & hygienists. However, if the Dr. could check shortly after cleaning would be helpful for those kiddos with some uncomfortably with whole process. Instead of getting anxious & upset twice. I know it isn't always possible but perhaps flagging kids that need this 'one & done' scenario and shift schedule accordingly.
They handled my fussy toddler very well, as she is not a fan of any type of "office" where she's not in control. The "prizes" at the end were a very good incentive to keep her from going over the edge of panic. I think she had a positive enough experience due to the care of the faculty that she'll be encouraged the next time we walk in the door, instead of nervous as she was this time.