Dr. Flores was amazing. She did a really great job on my teeth and was really nice to talk to.
The reason for the low rating was the receptionist and waiting time. I had come in for a routine check up but had to wait about 1.5 hours (from my appointment time, I had reached earlier to avoid this) just to get called back for the x-rays to be taken. Took a further 30 min for Dr. Flores to get to me.
She is the only dentist working at this location and they tend to overbook the number of patients. The receptionist was also extremely rude. Dr. Flores is better than this place and should move to a dentistry suiting her qualifications.
Dear Anonymous, I apologize sincerely for your inconvenience at your appointment. I assure you that we strive to excede your expectations. We have been a little short handed and that is no excuse. Our hope is that you will give us another chance to better your experience with us.
Customer since 2017
Excellent! Dentist and hygeniesf had an excellent bed side manner. I have two small children and they made it a positive experience for them. Thank you!
The wait was extremely long for having an appointment but the staff were very nice and understanding, knowledgeable, and explained precisely what I needed and cost to avoid confusion. Even the man who felt with the financial portion and set appointments knew exactly how to read the X-ray's and explain the situation more when I had additional questions.