Dr. Flores was amazing. She did a really great job on my teeth and was really nice to talk to.
The reason for the low rating was the receptionist and waiting time. I had come in for a routine check up but had to wait about 1.5 hours (from my appointment time, I had reached earlier to avoid this) just to get called back for the x-rays to be taken. Took a further 30 min for Dr. Flores to get to me.
She is the only dentist working at this location and they tend to overbook the number of patients. The receptionist was also extremely rude. Dr. Flores is better than this place and should move to a dentistry suiting her qualifications.
Dear Anonymous, I apologize sincerely for your inconvenience at your appointment. I assure you that we strive to excede your expectations. We have been a little short handed and that is no excuse. Our hope is that you will give us another chance to better your experience with us.
I'm sorry but I felt as they we're just trying to make money off of me.. I was being pushed to to have work done on my teeth ASAP... so that they could make money off of me to Hurry up and get me out of There... The Dental assistants were not professional again I'm sorry I felt really uncomfortable there.. honestly felt like they were trying to make money off of me and get me out...
New dentist at this location isn't great. He felt like a salesman which is the reason I originally came to this office to get away from another dentist like him. Old dentist was great and even the temporary replacement was great. Won't be returning.
My experience was horrible. I basically went for no reason because I got nothing I needed done. The staff was unprofessional they had an intern and someone the hired the day before doing an X-ray and they had no idea how to and were causing a delay in appointments. Then I waited an hour and 15 minutes before even seeing the dentist. It was a waiting game from 9am my appointment time to 10:35 when I left. I never had my teeth cleaned, I need a crown which didn’t happen. I got nothing but an X-ray. This experience was horrible and I will not be returning.