Really impressed with staff. They were very kind and patient with me. Dr. Eric Smith is great, very professional and gentle. He explained what I needed done and made sure that I understood the procedure before he proceeded.
I had a 1 1/2 wait for a routine checkup and cleaning. Unfortunately I made my appt through central scheduling, which booked me on this office's busiest day. Don't do this. The staff was professional and competent once I was seen.
The surgeon needs to explain all procedures and risk at the time of consultation! A patient should not get to the front and go over fees for procedures and see a procedure on the bill that has not even been mentioned!! Explain if the procedure is recommended or just optional!! Not good business ethics !!! I getting a little fed up with this company! Just a lot of little things that are not done right!!! The procedure went well!