My daughter has Autism and her dentist, Dr. Huynh, is superb. He always makes her feel comfortable and talks to her like she matters. He explains things in ways we can understand and takes time to answer all questions. He even made sure we have his cell in case we have questions or concerns.
This makes me so happy to read. Thank you for taking the time to share your experience with us. Dr. Huynh truly cares for his patients. Wishing you a wonderful day, you definitely made ours!
Customer since 2018
After reading the reviews I was super scared. But I will say, we always make time to share negative reviews then to be positive.. when I made it to my appt yesterday the lady at the front was super nice. Even the lady that took my exrays. She was so careful not to hurt the tooth that was giving me trouble.. Doctor Huynh was Absolutely amazing. After everything was done and I went home I was contacted by the doctor himself to make sure everything was ok...
Great staff, office is clean. Great personalities, the team makes me feel welcome and always answering questions and knowledgeable. It's no wonder they are growing, I foresee them moving to a bigger facility!
Horrible experience! Do not bring your kids to Lovett Dental. The dentist was mean and degrading to my daughter. The financial clerk was the worst. She was rude and basically kicked my daughter out of the dentist chair without even cleaning her teeth. We scheduled a new dentist appointment for the very next day with such better results. I will never go back. They lost three clients yesterday due to this experience!!!
This was my first time at Lovett Dental. My insurance recently changed due to a new job and I had to find a new dentist. I loved my old dentist office and was hoping I would receive the same superior service but sadly I did not. The receptionist at the front who took my information, the woman who took X-rays, and the gentleman who checked my teeth were all very nice. However, Dr. Nguyen was the complete opposite. He did not say hello when he walked in, which is rude, especially with a new patient. Then he went on to ask me about my profession and questioned the need for my job title in the education setting. He had terrible beside manners and was short and arrogant with his explainations of my images. He told me my gums were swollen and tried to charge me to put some sort of medication on them. I refused it, knowing that it was a bogus claim. Then the woman who polished and flossed my teeth was too rough. I could not wait to get out of that office! I would never recommend this office to anyone. With a demeaning doctor and an assistant who does not handle teeth with care, they do not deserve your business, nor mine. I will be calling my insurance to find another provider ASAP!