The dentist and dental assistant I had were super awesome. Sam (assistant) was so nice that he made me feel very comfortable. My dentist kept answering my questions until I understood and she was very understanding. The clerk who handled the pricing did not listen. The dentist had to tell her the same thing I was saying to get something done.
I would have given them a 5, however, the wait time was too long. I arrived for my appointment (scheduled for 4:30) at 4:20 and did not go back for x-rays until 5:20. I think waiting for an hour is ridiculous and the team should work to improve wait times or address the scheduling process. That said, the staff and dentist (she was filling in for Dr. Chuks) were pleasant and did a thorough job of cleaning and inspecting my teeth.