The dentist is very good. The office manager provides no value added and is a bit annoying. He did not have the correct information when he was giving me pricing. He did not know the prescribed follow-on treatment when i was trying to make future appointments and he had to check with the receptionist to learn when times would be available. You would get much better service to customers and save some money without him.
Thank You for your review. Being new to the company I will do my best to improve. I will tell the staff the great job they did in : 1)Easy to schedule an appointment 2)Greeted in a prompt and friendly manner 3)Sensitive to your needs .Thanks again for giving the team Highly Satisfied Ranking on these items. You came back since your first visit to see our specialist. If you need anything else ; don't hesitate to call. Thank You Office Manager
Everything went well. We like everyone there. The hygienist didn't floss my child's teeth though when she cleaned them. I didn't realise it til we left. Short cleaning. Only used the little brush. No scraping either. Maybe they were just in great shape lol
Didn't get called back until an hour after the appointment. Staff is rushed and made mistakes. I was given no paper work until after the oral hygienest saw me. They do x-rays and exam for 70 and you can stop the bleeding there or pay over $100 more than their competitors for them to do a cleaning. AVOID THIS PLACE!
I was not taken back to even start my appointment until 45min after my scheduled time. The tech left in the middle of my exam and a new tech was sent in 10 min later. I was told a needed a deep cleaning and they were ready to start at 4:30, an hour after my app time! I had a reaction to the numbing gel they used and couldn't breath. I had to be put on oxygen and could not proceed with the cleaning. While the staff was nice the wait was ridiculous.