I'm the sort of person that analyzes everything. After thinking about my last visit, it's my turn to talk. . . I didn't appreciate the short and pissed off demeanor, regardless of any medicine you're taking or the broken part you couldn't find, because the replacement was in the box. How was that my fault? Why should you get pissed at me? Regardless of it "being a customer brought in part," that should have no impact to how you run your shop throughout the day and it's not my fault that your process got derailed.
Secondly, this is the third time that I was quoted one price prior to the repair and then given another (higher) price while paying the bill.
My turn, 1969 mustang that "your mechanic" told you carburetor was the problem, which you all replaced with same results.I repair incorrectly installed wiring & problem resolved.Than i fixed the brake issue "your mechanic" was unable to resolve(i spent several hours tracking down the correct parts). Than you drove the car home know it had no brake lights with your son(who needs meds)??? I charged you 5 hours labor on that car that i had close to 10 hours into.truck had brake issues from you installing brakes improperly, which we resolved.latest job part was broken when removed from box, contacted you & manufacturer stated it gets broken in shipment so we send a extra in instruction envelope. i simply stated that you lost your place in line & it would be tomorrow until we got it back in the shop.when we are doing "custom" work it is time & materials. i honored the price you were quoted, so i don't know what your problem is other than you might have forgot your "meds" that day. next time you or your "mechanic ' screw things up remember who fixed your problems before, but please do not call me
Absolutely fantastic service. They went out of their way to keep the place open so I could stay dry when I waited for my pickup ride during a violent storm. They were professional, friendly, and completed the work on time. Highly recommended!
I took my car in on Friday, told Jeff that I had a printout of computer codes from another shop. He told me what they meant and what the possible fixes could be. Brought the car back on Monday, they told me what the fixes were, close to what Jeff had mentioned, and was finished by Monday afternoon. Great group of people, and I will recommend them. Prices were less than I anticipated. And for the record Martin's was highly recommended for my work by a couple of locals that used them before.