378 Santana Row Ste 1025
San Jose, CA 95128

Mon: Closed

Tue: 10:30AM - 5:30PM

Wed: Closed

Thu: 10:30AM - 6:30PM

Fri: 2:00PM - 5:00PM

Sat: 9:30AM - 5:30PM

Sun: Closed

93.3% would refer friends and family to us

5 stars Customer since 2008

Excellent service

5 stars Verified customer

Best optometric clinic! Great facility, friendly staff, and convenient location. I liked Dr. Gatschet's personable demeanor.

5 stars Customer since 2008

Dr. Gatschet is the best optometrist I have ever worked since I got glasses as a child long ago :). On this visit he corrected an issue that my opthamologist did not see!

He and the staff at Optical Illusions are skilled, friendly, and do a great job. I totally recommend them to anyone needing glasses.

5 stars Customer since 2011

Tiffany, as always was gracious, understanding and identified the problem and a possible solution.


5 stars Customer since 2008

very polite, professional and friendly

5 stars Customer since 2008

I appreciated the efficiency of the appointment. Everything was handled very professionally. Dr. Gatschet is always very informative and genuine in his approach.

5 stars Verified customer

I have been going here for over 5 years and every experience has been great!

5 stars Customer since 2010

With my first pair of glasses they remade my lenses three times because I had trouble using the High resolution lenses. The third time they found a different lense that works for me. The follow up service I received was exceptional whether if was for an adjustment or a repair.

I just went in yesterday and bought my second pair of glasses and was very pleased with the help I received from Tiffany Nguyen. She worked with me from picking out a new frame to answering all the questions I asked her. I was looking for something different in frames than you can find Costco, Kaiser or any of the large Stores.

I have had so many compliments on my glasses that I knew I would be a repeat customer.

2 stars Verified customer

Before I walked in, I knew exactly what I wanted and had already talked to one of the employees over the phone who confirmed the store could fulfill my request. The person who helped me (I think his name was Brett) was very helpful and friendly.

However, one negative that stood out was he never asked if I had an insurance plan. Most people who have something like VSP know to mention it in the store before purchase but this was the first time I could exercise VSP. Plus, I completely forgot I had coverage.

If this store is really looking out for the well being of their customers, employees should ask if the customer has insurance.

5 stars Verified customer

The staff was very helpful and friendly. My appointment was set up very quickly and the visit by itself went very well. O.D Steiner took his time and explained to me everything he was checking. I would definitively go back to Optical Illusions. I went there for contact lenses; my order arrived the next day. I did not change my glasses but they seem to have a large choice.