It was a good experience. I was worked in on a very short notice.
The waiting room was full and I had a little waiting time - though I dislike both a full waiting room and the waiting time because I panic, I totally understood. I had registered online, which is great for someone like me who does not like sitting around in a room full of people. I was able to quiet my fears by looking at a book I found on the shelf - a lovely picture book of Skylines around the world. The ladies up front were courteous and helpful - they offered something to drink.
In the back both the assistant and the dentist were helpful, informative and I was not rushed. They were encouraging and I walked away feeling I did the right thing and that good results would be forthcoming.