100.0% would refer friends and family to us

5 stars Verified customer

I had an amazing massage with Stacey, I felt so much better when I left

The Spa at Viana Hotel replied:

Hi, Thank you so much for your review about Stacey i will be sure to relay the message! We look forward to having you come back.

Warm regards,

The Spa at the Viana

5 stars Verified customer

Everyone was amazing and accommodating to our needs. They were so personable and very friendly!!

The Spa at Viana Hotel replied:

Hi Jack,

Thank you for writing such a positive review! Customer service is our number one priority! Warm Regards,

The Spa at the Viana

4 stars Verified customer

Very nice experience. Staff was very helpful and friendly. They made me feel comfortable. I enjoyed my day at the spa.

The Spa at Viana Hotel replied:

Hi Linda,

We are thrilled to hear that you had a pleasant experience with us! If there is anything else we can do please don't hesitate to reach out.

Warm Regards,

The Spa at the Viana

5 stars Verified customer

Great experience!

The Spa at Viana Hotel replied:

HI Dorothy,

We are thrilled to hear you had a Great experience with us at the Viana! We look forward to having you again.

Warm regards, The Spa at the Viana

3 stars Customer since 2024

Despite continually confirming, the constant stream of confirmation emails , texts and phone calls were a huge custom ... Read More

The Spa at Viana Hotel replied:

Dear Sheril,

We apologize for any inconvenience caused by the excessive confirmation emails, texts, and calls. Customer satisfaction is our priority, and we appreciate your feedback as it helps us improve our services. We're delighted to hear that you enjoyed your facial with us. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. We're here to ensure your experience with us is consistently positive.

Warm regards,

The Spa at the Viana

5 stars Verified customer

Had a great spa experience - left relaxed and refreshed

The Spa at Viana Hotel replied:

Thank you so much for your kind words! We are delighted to hear you had a great spa experience at the Viana Spa! Our number one goal is to make you feel relaxed and indulge in the Luxury spa experience everyone deserves!

If there is anything else we can do to make your spa experience better please don't hesitate to reach out.

Warm regards,

The Spa at the Viana

5 stars Customer since 2024

Very accommodating! Spokennoise everybody had a smile on their face

The spa was beautiful, the massage therapist people ... Read More

The Spa at Viana Hotel replied:

Dear Erica,

We are thrilled to hear you enjoyed your time at the Spa with us!

Here at the Viana Spa we pride ourselves on excellent customer service and are very happy to hear our front desk and staff put a smile on your face!

We can't wait to have you back to relax and unwind with our Spa services.

Warm Regards,

The Spa at the Viana

5 stars Customer since 2024

Hotel was awesome. Steph was outrageously kind attentive. We asked for something and it was expedited.Maybe we should gr ... Read More

The Spa at Viana Hotel replied:

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous stay at the Viana Hotel and Spa!

Your satisfaction means everything to us, and we're delighted that you enjoyed your time with us. We look forward to welcoming you back soon for another relaxing and fabulous experience.

If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Warm regards,

The Spa at Viana

5 stars Verified customer

Very good - Jill did a fab job thank you

The Spa at Viana Hotel replied:

Thank you so much for your kind words! We're thrilled to hear that you Enjoyed your hair service with Jill.

At The Spa at Viana, we strive to provide convenience and exceptional service to all our guests. Your satisfaction is our priority, and we look forward to welcoming you to try our other services as well!

Please don't hesitate to reach out if you need any assistance with future bookings. We're here to help!

Warm regards,

The Spa at Viana

5 stars Verified customer

Easy to book, very accommodating for last minute massage.

The Spa at Viana Hotel replied:

Thank you so much for your kind words! We're thrilled to hear that you found our booking process easy and that we could accommodate your last-minute massage request.

At The Spa at Viana, we strive to provide convenience and exceptional service to all our guests. Your satisfaction is our priority, and we look forward to welcoming you back for another relaxing experience.

Please don't hesitate to reach out if you need any assistance with future bookings. We're here to help!

Warm regards,

The Spa at Viana