Reviews

Visual Health Doctors of Optometry Arlington

5 stars Customer since 2017

Dr. Patel and staff were extremely nice and understanding. I've read reviews on other sites that said they had felt pressured or judged for not getting an annual eye exam, but I did not feel that way at all (my previous eye exam was almost two years prior). Overall, the facility is very clean. The space is a little cramped, but it is located in Clarendon so that shouldn't come as a shock. I was able to find a frame style that I liked and they were very patient as I looked around. I would definitely recommend.

5 stars Customer since 2017

Good service

5 stars Verified customer

I appreciated the time everyone (staff, doctor) took to answer my questions and explain my options to me. Dr. Varghai and her team are very knowledgeable and care about each patient. I will certainly return next year for my annual eye exam.

5 stars Verified customer

Great friendly service, small & convenient office right by the metro, worked with me and discussed everything thoroughly and price matched my contacts with 1800 contacts, even overnight shipped them to me.

5 stars Customer since 2016

Excellent service and did not pressure unnecessary purchases. Will be returning as my regular eye doctor.

5 stars Customer since 2014

Very friendly and helpful! Highly recommend. They treat you as an individual and not like one of the chains that attempts to up-sell you on expensive products you didn’t ask for or don’t need.

Visual Health Doctors of Optometry Arlington replied:

Hi Brookes,

Thank you for the positive feed back. We strive to give all of our patients the personalized customer care they deserve. We look forward to seeing you next year.

VHDO

5 stars Verified customer

Doctor and staff are always very friendly, knowledgeable, and helpful with figuring out insurance, rebates, etc. Great customer service, which is why I keep coming back!

4 stars Customer since 2016

Overall, the experience was good. The doctor is very nice and does a great job doing the check up and explaining what's going on. She's also keen on listening to the patient and answering any questions.

Copay for lenses is too high, and frame selection is extremely limited. I was also about to be charged $70 for a service I didn't know costed that much (I thought it was part of the check up), but they waived that for me. Overall, my glasses cost way more than they should, especially with insurance.

5 stars Customer since 2017

Everybody in the office was extremely personable and helpful. The appointment was also very quick - I was in and out in under 30 minutes :)

4 stars Verified customer

Customer service was friendly and approachable, and the doctor was very patient and took the time to explain things to me carefully. I did not feel rushed even though there were a few patients waiting. I enjoyed my experience here.