Came here expecting nothing, got everything. I must put the spotlight on Craig, who is the "all" guy. He is the manager, but he does so much more. He got my glasses exactly right. He's not the doctor, but he sure can educate you on things. I will continue a long relationship with him and Visual Health. Quite a humbling experience. Thank you.
I am very disappointed in my visit. I arrived 15 minutes early for my 9:30 am appointment. I find out there guy that had a appointment at 9 am was still waiting because they doctor hadn't shown up yet. He finally gets there at 9:45 am. I didn't get out of there until 11:30 am ruined my whole Saturday morning. I placed my order for a year supply of contacts and a month later I called to see where they were. I get a well they haven't been ordered yet. Very upset with the service and still paid 300 and something after insurance never again.
The doctor was very thorough, and i felt great about my experience. Inhad a hard time scheduling an appointment though, because there were several days that they did not have a doctor in the shop. They also forgot to attach my prescription to my receipt. I called and asked them to email it to me, and they have yet to do that. This has further delayed my ability to purchase new glasses from another retailer.