Very professionally done. No surprises during the exam as everything was explained and the results were fully discussed to my satisfaction. The staff proved very helpful in selecting frames and explained cost and insurance coverage. Only concern is they don't post frame prices.
Overall, I gave the experience a 7 because the prices are too high, even though the service is very good. As to the service, the ophthalmologist was professional, gave thorough explanations, asked pertinent questions, and seemed to take interest in me as a person. The young man who waited on me was outstanding. He greeted me as soon as I walked in, listened to everything I had to say, reviewed my patient record, explained costs, and was very personable and interested as he worked closely with me to choose a pair of glasses. He even remembered that I had visited the office a year ago. He is the consummate salesman -- he knows his product, determines your need, and sells you what you need. And he does this with a smile and a pleasing personality. He is a great asset to the company.