This was our first visit to the office. My son originally had his first check up scheduled for May, but he had a bad fall. I called and the ladies at the front were able to get us in the next morning. They explained to me how the appointment would go and the pricing. Immediately upon arriving the staff was friendly and welcoming. Dr. Werner thoroughly explained what was going on with my son's tooth and walked me through different scenarios over the next few months and what to watch for. I felt so comfortable being there and will definitely recommend this office to others.