82.4% would refer friends and family to us

1 stars Verified customer

Although I had a great experience with the hygienist, the dental assistant, and the Dentist herself, it all went downhill from checkout. Charged, uncharged, credited it felt like no one could figure it out. There was a great deal of laughter and happiness but not much of anything constructive going on. I ended up with a credit and no credit card payment slip, truly not knowing what I paid. None of the numbers ever matched up with what the insurance was paying. Appears I'm being surcharged but there's no clear answer to that either.

Trying to get a procedure pre-approved, forget it. Again the office staff delayed so long in answering the insurance company, it probably won't happen this year. I had to stay on top of them constantly to ever get anything sent to the insurance company.

I don't know if it's incompetence, new staff issues, or they're simply understaffed and overworked but I never experienced this level of disorganization and I'm not planning on ever encouraging it ever again!

5 stars Verified customer

Getting acquainted with any medical provider is always "iffy." Debb and I were totally impressed with your entire operation. The staff worked well together; the state of the art equipment; and the general "brightness" of your office was refreshing.

5 stars Verified customer

West Beaches Dental Team is amazing. Fantastic customer service, excellent explanations, and thorough with explaining everything. Thank you for a wonderful first visit.

5 stars Customer since 2022

It was my second visit. It was as outstanding as my first visit. This is a kind, caring, and efficient group.

5 stars Customer since 2022

Great service

5 stars Verified customer

The staff was phenomenal and my hygienist, Hollie, was fantastic!

5 stars Verified customer

Very professional experience

5 stars Verified customer

Holly was amazing. Dr. Blum was amazing! From the office manager - to the staff - to the dentist - it was a great experience!

5 stars Verified customer

I absolutely loved it. The Dr and Cassey were great and very nice. I will now move the entire family over to them.

5 stars Customer since 2022

Very friendly and professional. Such a pleasant experience.

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