Liars and thieves. Went over to have my spark plugs replaced because my car was idling terribly, and they said that wasn't the problem, but replaced my spark plugs anyway. Brought it to the dealer 2 days later, said the spark plugs were NEVER replaced. I asked for the spark plugs back and it was the original spark plugs that came with the car. They charged me $200 for a job they never did, and stole things I accidentally left inside my vehicle. Overpriced, rude, disrespectful, and won't even give a refund for what they charged me (and didn't actually do). Filing a complaint with the Better Business Bureau and Texas Department of Transportation. Good luck keeping your licenses.