They agreed to chain saw woods at 5PM on a Friday after mowing. Instead a crew of 3 arrived at 8AM with NO CHAIN SAW. Said Eric hadn't told them (typical). I showed them branches they could clear; they hauled 6 cu yds of branches & left in driveway. Woods has barbed wire & wild roses; emailed Eric they had arrived 9 hrs. early, wore no gloves, and had no chain saw. He emailed back they were quitting the job. Crew said another crew would pick up all the driveway stuff that night. This was 9 days ago--no crew ever came & Eric did not respond to my requests. Billing system messed up--had large unpaid balance until I emailed Eric. Constantly get spam requests for reviews. Edging not accurate--trees have egg-shapes around them not circles. Change mowers frequently; don't know what they're doing. Found another co. & filed complaint with BBB. Crew itself is nice.