Dr. Qiu, is a very knowledgeable and good doctor, and makes you feel very comfortable when he is performing any dental procedure. I wouldn't give him up for the world, take my world and my word is my bond.
I called to cancel me and my son's appointment and tried to reschedule to a later date but there were no appointments available for the times im available so I told the girl I'll call back in a few weeks. A few hours later I got a call from the owner I believe and he proceeded to question me as to why I canceled and if I think its fair to him, I responded and told him I picked my son up from school and his nose is running and I didn't want to bring him there (I didn't need to explain myself but I did) he then said so you canceled because you're busy or because the child has a runny nose, which one is it.. I couldn't believe what I was hearing. VERY UNPROFESSIONAL!! Then he was trying to ask me if I could bring them a doctor's note for my son( I was so confused) I had to hang up the phone because which dental office you know that calls and question you about why you canceled an appointment. This is a perfect example of 1 bad apple spoil the entire pot! I will not be going there anymore or will I recommend anyone I know to go there.
Ken & Bill never fail to provide the highest quality service and customer service. These are the only guys I trust with the service of my vehicles. Exceptional business, I recommend Total Auto to anyone in need of auto care, this is your spot.