I came to AAI for an engraved brass plate for a large presentation piece for our 50th High School Reunion. The staff was very patient with me, explaining my different options and making recommendations. The end product result was on time and was perfect! In another discussion while I was there, I mentioned my interest in putting together a memorial tribute piece for my Dad, who passed at 94, after fighting the ravages of polio since the age of 16. The staff made some recommendations of where I could find a large acylic presentation box with a wooden base and it was spot on! I found the source and product that I needed the next day and ordered it and am now finishing the display case this weekend. Thank you, AAI! You are the BEST!