50.0% would refer friends and family to us

1 stars Verified customer

I had the check engine light come on but did not notice anything different in the performance of my vehicle. I decided to get it looked at just in case it was something major. After running the diagnostic I was informed that the O2 sensor was bad and needed to be replaced. I asked if that would take long and if it would fix the problem. I was given a price and told that replacing it would take care of the engine light issue.

I asked if I could bring it in during my lunch break the next day and if someone could give me a ride back to work. I was asked what time I would be there and I responded by 12:10 pm and had to be back to work before 12:45 pm. I was assured that he would have his vehicle the next day and he could take me back to work and have the sensor changed in about an hour and it would be ready for me to pick up.

When I got there my car was still in a bay and after changing the O2 sensor, which was $60 higher than the quote from my normal mechanic. He just couldn't get me in until Saturday so I decided to go with AAMCO. And now the engine light was still on and there was a new code. How frustrated to you think I was. I could have just waited a few more days and had my mechanic do the same thing for less. Never mind I was told this repair would solve the issue, but now they wanted to have the car for half a day to see if they could figure out the issue. Really? And when you fix that will there be another code and another needed repair? No thanks! I paid the bill and thanked them for the help and went on my way. No chance I'll go back...free diagnostic not so worth it....

1 stars Verified customer

I am very saddened by the fact that my clutch failed after being replaced one year ago by this Aamco. I am also saddened by the fact that although we were outside of the 12000 mile warranty that we could not work something out. There is no way a clutch should fail inside of a year and I have come to find out that the actual parts installed failed after taking the car to another transmission shop.

5 stars Verified customer

Excellent customer service and outstanding work performance..

5 stars Verified customer

Great job

5 stars Verified customer

Very pleased with the service Mike and his crew provided. I will continue to use Aamco here in Frederick as I have for years. Mike is quite a gentleman!