80.0% would refer friends and family to us

5 stars Verified customer

Really great mechanics and staff. Very helpful in explaining what was happening with my very complicated transmission problem. Would recommend them to anyone needing transmission work.

5 stars Verified customer

The team at the Brook St. AAMCO are always very friendly, forthcoming and timely with their service. I've been taking my clunker there for years, and they've always kept me on the road. Azaria and crew are never condescending about what I don't know about cars, but instead are helpful in explaining issues. I'll be going there until I can no longer drive.

5 stars Verified customer

This Aamco is great. Very honest & work is always done right with in the specified time frame. I come all the way from Pleasanton to Oakland because I feel very secure with the way they handle business...

2 stars Verified customer

Well, I brought my van in for a scheduled diagnostic, tune up, and to fix rough idling on my Ford van on a Tuesday. I called at the end of the day to find out what was happening and was told they were still working on it and that they would call me back. Towards the end of Wednesday, no call so I called and was told they were still working on it and that they would call me back. I called at 2pm on Thursday after getting no call and was told it would be ready that afternoon. I had to work that night so I had to have them hold it until Friday afternoon. When I got there to pick it up, I was given the total of $1130 and told that it was still idling rough and would "eventually" need a new idle control module. When I drove home, it was exactly the same as when I left it, sputtering and shutting off at stop lights and the check engine light was still on. I can't be sure if they even touched it other than prying open my electric window that doesn't work and was clearly taped closed in a way that makes it obvious it doesn't work. The engine runs exactly the same and I still have the service engine light on, not sure what the $1130 went to, but I feel ripped off. I will be coming back on Monday to find out what the issue is.

3 stars Verified customer

No one gets a perfect score except His name is Jesus Christ the son of the living God

5 stars Verified customer

Azarhi was polite, professional and the work was promptly finished.

3 stars Verified customer

The staff at AAMCO is nice and courtesy. My vehicle seems to have the same issues. I just pick up my vehicle on Thursday the 16th and now may have to return it. Which is extremely inconvenient and stressful. They had my vehicle for 3 weeks. I have to make arrangements and take time off work. Not good.

4 stars Verified customer

I was impressed by the friendliness and professional experience. The only improvement that I see needed is a more proactive communication reach out to the customer so that they know what is going on and proper expectations are set. I had to keep calling to find out status on my vehicle and when it might be ready.

1 stars Verified customer

The staff provided a fair estimate about the repairs on my car, but did not properly explain additional charges on the invoice. In addition, my car was not fixed within a timely manner.

5 stars Verified customer

Fantastic

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