Al was very helpful when I called him about my car and what I thought was the problem. When I spoke to him on a Friday, he advised me to bring my car in first thing Monday morning and on Monday morning I got a courtesy call from Al. When I took my car in, he had his mechanic look at it and called me back within the hour to advise me of the problem and the cost. He even gave me a discount for being a new customer. He was very informative when explaining what the problem was. In my case, it was the water pump, thermometer and one of the fan belts. He told me of other issues his mechanic saw that was wrong with my car and needs fixing. He gave me a price to fix the other problems. When I went in to pick up my car (same day), he showed me the parts they took from my car and explained the problem. No other shop has ever done that and I was very satisfied with their service. I would highly recommend friends and families to his shop and I will definitely come back....You don't get customer service like this anymore and I'm all about great customer service, honesty and integrity. THANK YOU TO AL AND AAMCO TEAM!