8225 E Butherus Drive
Scottsdale, AZ 85260

Mon - Fri: 8:00AM - 5:30PM

Sat: 8:00AM - 12:00PM

Sun: By appointment only

66.7% would refer friends and family to us

1 stars Verified customer

I called Hector to say this in person first. I let him know I took my car to my regular AAMCO the next business day, after visiting his Butherus location, and instead of "nothing" wrong with my AC, they found leaves growing in the filter. Instead of suggesting someone may have cut a wire bc Hector's man could find no blown fuse, Nick's guy at the Country Club location found it all in under 45 min and had me out the door in 90 min. They wouldn't take a tip and never do bc I always try. In summary, Nick and the guys at the Mesa AAMCO on Country Club Dr are amazing. But I don't believe Hector's guy at the Butherus location even looked at my car. And they kept it for hours without updating me. I had to call at 4:30pm on a Friday, an hour before they closed, and act nice just to get it back for the weekend before they closed. Ugh. Kinda thing that gives the whole industry a bad rep.

4 stars Verified customer

While the staff was friendly, improved communication with the customer alertIng them to changes in completeI got the work. For example, when working staff such as the person assigned to program the computers for the new transmission didn’t show up for work, I wasn’t made aware of the two day delay in completion until I called late in the day.

1 stars Verified customer

Recently I brought my car here for a check up, I was quoted a price ($300) for a repair and when they called me to tell me my car was done and to collect payment, the amount was DOUBLE what I was quoted. They never called me or verified with me the new price or checked to see If i could even afford the amount. I understand things happen and labor might take more time but to charge someone DOUBLE the original quote you gave them, without their approval, is awful. They also sent me the estimate AFTER they fixed my car and said they wouldn't give me my keys until I responded that I approved it. The same thing happened to me last year when I got my transmission fixed. The amount I paid was significantly different than what they quoted me. Sadly, I will not be bringing my car back and I would advise people to stay away. SUCKS to feel so taken advantage of, esp during a time like this. If I would have been made aware of the significant difference in price, I would have not gotten my car fixed and waited until I could afford it and or got a second opinion. This place feels like a scam!

1 stars Customer since 2015

Absolute scam artist! Beware! It would honestly be safer and probably cheaper to take your car to a dealership mechanic. They were so helpful and polite when they wanted my business. They charged me about $2K for a transmission that they knew they couldn't fix. They missed the due date for fixing my car and I had to practically stalk them by phone everyday to get an update. When I dropped my car off they gave me a ride home, because I had no ride. When the finally let me pick up my car, they refused to pick me up. I literally had to walk miles to come get my STILL broken car. After wasting thousands, I took my car to another mechanic who waived the fee to exam my transmission after he looked at it. He felt so bad that I got ripped off. He advised me to buy a new car rather than pour more money into this one. That guy was a saint. DO NOT DO BUSINESS HERE!! You've been warned. That's my good deed for the day if it helps even one person.

5 stars Verified customer

Hector and crew did a great job on my Jetta

1 stars Verified customer

scammers and extortion

refused to give an itemized invoice of repairs, took the car apart so that it could not be taken to another shop. Law enforcement had to get involved in to get my car back.

5 stars Verified customer

We had to bring my mom's Honda Odyssey in for a full rebuild and Hector helped us and we couldn't be happier with the service that he provided. Thank you Hector, appreciate everything you did for my mom.

5 stars Verified customer

car runs like a dreAM now.

hector even arranged for a rental car for me so i could get to work on time.

thank you.

jm

5 stars Verified customer

Great communication, great service!

5 stars Verified customer

Great service. Prompt responses, job done in a timely manner.

Also in Scottsdale

General Contractor

Arizona Luxury Lawns and Putting Greens

5 stars 389 reviews

Installed July 20-21 2021 We are very happy with AZ Luxury Lawns as a company and with the final product. Our backyard artificial lawn looks wonderful. Foremost, I would like very much to recognize the two teams that did such a wonderful job with the curbing and installation of our new lawn all while working so hard in our extreme AZ summer heat . Curbing Team: Adrian and his A&D team, did such a wonderful job with our curbing. We are so happy with how the curbing came out. It is the perfect color, looks great and just couldn't be any better looking, I am so thankful to Adrian and his team .The curbing came out looking fantastic Lawn Installation Team What a fantastic crew! They meticulously prepared the area for our artificial lawn installation, as if it was being installed in their own back yard. That was the kind of work and caring I personally saw from them and it was fully appreciated. When it was time to roll out the new lawn the crew quickly realized it wouldn't fit correctly without modification. My wife and I became concerned but without us even knowing, Jesu's got on his phone and called the president of the AZ Luxury Lawns to report the problem and to check if a larger roll was available. Jesu's knocked on our back door and told us that the president of the company himself personally will be delivering a replacement roll of grass that will fit perfect. A few hours later a new roll of grass was delivered.by the president of the company. Jesu's and the team promptly finished the installation. What a fantastic job they did, the crew paid attention to every detail. When they finished the installation it looked incredible. Better than we ever could imagine. I personally thank the crew and especially thank Jesu's and the president of the company for going the extra mile and for doing the right thing without hesitation.. Great customer service, We will definitely recommend Arizona Luxury Lawns to anyone interested. We already have 1 or 2 people interested after seeing our new artificial turf. I am sure that all the installation teams that work for Arizona Luxury Lawns are all very good and do quality work. Anyone we recommend to look at AZ luxury Lawns for their artificial lawn needs, I would highly recommend that they use Adrian and Jesu's and their crews for their own installation, if possible. Adrian and Jesu's and their crew's are just outstanding. I rate them both a 10+ Please let them know that we greatly appreciate their hard work, great customer service and the outstanding job they had all done. Signed: Very Happy and Satisfied Customer, Roger & Gloria
Read More …

Dental

Raintree Dental

5 stars 4 reviews

100% would refer friends and family to us