Experience was really very good. Clean, open office area. Friendly service writer. Seemed to really understand what I was trying to describe as my symptoms. Repair was timely and price seemed pretty fair ($399). My problem was with 2001 Maxima power steering fluid leaks, an ABS sensor, a loud "thump/bang" in rear going over bumps, and noisy and pulsating brakes. Left car and diagnosis was quick. Will return.