My only suggestion is to email paperwork for first visit as it definitely cuts into time for services which isn't fair since you charge a lot for services.
The massage was fabulous by Mary.
Paulina gave me a great facial and she used high quality products, which I appreciate.
Your venue is clean and has beautiful decor.
It is quiet and peaceful - so very relaxing.
The oils you use seem of good quality.
The cost of your services is a consideration though.