You call and speak to Gloria and she tells you it won't cost anything for the diagnostic. Then 2 days later Eric calls me saying they want $208 for a diagnostic. I told him Gloria said it was free. Then another guy called me 2 days after that saying he wants $577 for another diagnostic. Also i Poke to Ray which says he oversees all of Astro was extremely rude and would not help or listen.Yet no one would tell me any highs or lows that i would be looking at. Yet they kept calling for more money. Each time would be a different person. Very rude and unprofessional. I would.never recommend this company to anyone.