Although we at AASTRO Transmission and Automotive Repair are in business to service and repair your vehicle, our primary aim is to make every effort to reinforce the trust and confidence you've placed in us. Those efforts should provide you the peace of mind that when you leave our shops you are certain that your vehicle has been properly repaired by fully ASE, ATRA and/or ATSG-Certified Technicians. Because we want you to have a complete understanding of what needs to be repaired or why the service is necessary, we take the extra time to listen, explain, answer all questions and provide repair options. This is an essential service, so our customers can make an informed decision. Communication, personal service and the proper repair of your vehicle are keys to our success and your satisfaction.
AASTRO Transmission & Auto Repair - Northwest replied:
Thank you for the review. I'm Confused Eric by the comment you made. We always inspect each vehicle and send a digital report to you directly. I have reviewed the report. It was sent to both your Email and you Cell phone @ 11:03am. Did you not get the review? My system shows it went through. Please Call ME to discuss how we could improve our service.
Customer since 2022
Was able to get an appointment easily. No hassle. The work was done well and quickly. What I must say is the staff was exceptional. Efficient and so very pleasant! Kudos to Aastro!
The entire process was extremely pleasant from check in to pick up. They are very thorough and explain everything that is going on with your vehicle. I believe that they go above and beyond And definitely recommend Aastro Transmission!!
Took my car in to have blown head gasket repaired. Six months later they still have my car because they can’t get the lifters to quit making noise. The car mostly sits around and every once in while they’ll get around to looking at it. Even transferred the car to another shop on the east side where the mechanics are supposedly more knowledgeable. More waiting. The car is still not back in my possession and road worthy.