The staff was very nice and helpful when we dropped off our dogs.
In the future it would be great to know ahead of time what records are missing and needed for boarding. When we dropped off our dogs we were made aware one shot record was missing and this caused us to be late getting out of town. I am very thankful we were not trying to catch a flight.
The techs also left a harness on one of our dogs the entire time he was there. This caused an irritation to form on him where the walking harness dug into him and it also looks like our dog tried to chew himself out of the harness during his stay. So the harness which was less than a month old had to replaced. I was not thrilled about paying for a new harness. I am glad our 100lb. pup did not slip out of the broken harness while the techs were walking him.