Generally speaking I'm satisfied with the office and Dr. Alaa Abousaif at St. Joseph Pavilion. However I would like to make a couple of comments:
1 - when I visited the office before having the colonoscopy I arrived around 20 minutes late and I was told that I had to reschedule the appointment. No other option was offered to me in spite that I was willing to wait.
On my second visit I was on time and I had to wait for the NP. She excused herself on the traffic.
On my my follow up appointment I was on time I had to wait in a room for over 35/40 minutes. Busy day, I was told.
I understand both reasons for the delay but it would be great to see some reciprocity with the patient.
2 - in my last visit I was prescribed a medicament that I allergic to.