1015 Chestnut Street
Suite #1205
Philadelphia, PA 19107

Mon: 9:00AM - 7:30PM

Tue: 9:00AM - 6:00PM

Wed: 10:00AM - 7:30PM

Thu - Fri: 9:00AM - 6:00PM

Sat - Sun: Closed

98.1% would refer friends and family to us

5 stars Customer since 2018

Everyone was so kind and super helpful! I felt so comfortable throughout the whole process. I will definitely be back :)

2 stars Customer since 2017

To be honest, she hit a blood vessel near my eye and I now have a large bruise and bump that has yet to go away. That has never happened with Botox before. I also have a purple bruise on my forehead. In addition, she had some unnecessary critiques of my skin. She asked if I'd like a consult with a skincare expert to get a cream for melasma. I also was unhappy with the lip injections she administered, back in May. They wound up being asymmetrical and wore off in 3 months. I will continue to go to About Face, because I have a pre-purchased package, but I will only book with Sarah.

@AboutFacePhilly replied:

Hi Jessica,

Thank you for the feedback!

Although we do everything we can to prevent it from occurring, unfortunately bruising / swelling is an unavoidable risk anytime the skin is being punctured.

I'm sorry if Lauren's skin questions were unwanted. We live in a world where we think / obsess / focus on skin all day, everyday, and therefore we sometimes fall into the trap of thinking everyones' brains work like that. She was only trying to be helpful, no offense was intended.

We are always available for follow-up appointments, and our constant end-goal is to make you happy. If you had concerns about a previous lip treatment, I wish you would have contacted us sooner so that we could helped you and prevented any upset. There are numerous options to correct asymettry, and we would have been happy to see you for this. (Everyone metabolizes dermal-filler at different rates, but 3-months would be an unusually short amount of time.)

Please feel free to contact us privately to let us know if you'd like to come back in 2-weeks for a follow-up from yesterday's visit, and to review your lip concerns. (You are welcome to see any injector you like!)

Hope you're having a nice day, and we'll look forward to hearing from you.

All the best,

Naomi Fenlin

5 stars Customer since 2018

Great results every time! Nicole listens to my concerns and gives professional advice and results. Highly recommend About Face for Dsyport/Botox services.

5 stars Customer since 2017

I absolutely loved Nicole. Not only was she hilarious, but she took her time to make sure I was comfortable throughout the whole process. She didnt rush to finish and kept making sure my lips were even. I was beyond happy with the whole process. I would highly recommend her.

5 stars Customer since 2017

Sarah is amazing. She knows exactly what I need when I come in! I am always super happy with my results - beautiful and long-lasting. Thank you Sarah! <3 you work magic on this mug!

5 stars Customer since 2017

Sarah was amazing and my friend and I really enjoyed not just the promotion but ourselves while we were there! Thank you, again, as always for such a great experience!

5 stars Verified customer

Great service thank you.

5 stars Verified customer

Thank you for great service.

5 stars Customer since 2018

Very pleasant and calm environment. Staff is very friendly.

5 stars Customer since 2017

No thank you

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