The staff were ready when I arrived, greeted me by my first name ( good for you)... and completed the appointment on time. ( which was critical as I had set up a mtg. afterwards, which I made on time.
The hygentist did her work without trying to talk to me... not that being impersonal is discouraged..... it is hard to talk with instruments in your mouth.. :0)
I like the new stnad up X-ray machine.. (beats the plastic peices in my mouth...) so great technology upgrade!