ACA is a purple cow. A purple cow is a marketing term for a company that provides amazing customer service! Care problems are never fun and can be costly. So from when I walked in, I just felt at ease and my son was even given a slap bracelet as an apology for any wait times, as ACA was very busy. I brought the car back and you fixed my brake problem. As I was driving home, I saw something in the car seat--a little wrapped teddy bear! What a wonderful surprise for my son when I got home. You didn't have to do this extra touch, but you did. For that, I will be coming back (hopefully not for a while though, ha!). Thank you for fixing my brakes, always having a smile on your faces and the little touches that made a big difference.