Rachel not only did an amazing job, but is an amazing person. She is always smiling and happy to help and given that I can be difficult at times- not knowing what I want myself- this is especially impressive. Her expertise is comforting and I know I can trust the decisions we come up with together. I have left happy both times I have visited her. I have long hated my hair and have been searching for years for someone I can return to regularly. I have never gone back to anyone after the initial visit and have been so frustrated, just wanting to find someone who could make me like my hair again..... many years later, I finally found her. She is a gem that is extremely rare (trust me, I know) and any salon would be blessed to have her.