What others had to say

5 stars Verified customer

Polite, courteous, concerned, and professional. Got the job done, put me back together, and send me on my way!

2 stars Verified customer

Although the employees who provided the initial steps of my appointment were very efficient and friendly, I was sorely disappointed at how the rest of my visit proceeded. My appointment was made with Dr. Jennifer Klauschie based on a recommendation from my PCP. Rather than Dr. Klauschie seeing me for the exam and answering my questions, her partner performed these steps. I asked repeatedly when Dr. Klauschie would be coming in the exam room. I was told that she would be entering soon. More than an hour after my appointment, Dr. Klauschie entered the room after being briefed with the findings of her partner. At this point, I was agitated at the lack of communication and lack of respect for my time. When I told Dr. Klauschie how I felt, she asked me if I wanted to leave. Who treats a new patient this way? She said that if I wanted, she could re-examine me....lengthening the appointment yet further. After our discussion, she asked me if I wanted to be referred to another urologist, again not a good way to start a medical relationship. I will not be returning....

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I have been a patient of Dr. Gina Elrod for five years since relocating to AZ from NJ. I have the utmost respect for the way she runs her practice. Her staff is a comprised of true professionals who make the patient feel comfortable and confident from start to finish. Dr. Elrod has a wonderful personality and is a consummate professional. She will level with you regarding which procedures she recommends and those that can be put off for the time being if possible. They offer a good insurance alternative for those (like myself) that didn't have a dental plan. I would highly recommend this group to anyone looking for an honest and caring dentist!
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