100.0% would refer friends and family to us

1 stars Verified customer

Would not seen my kids for a scheduled appt because of paperwork update which they where informed no changes to apply except for the date. Waste of my time scheduling and planning for my husband to take 3 kids , When they could of seen the kids and documented no changes to update with his signature to confirm . Better train your staff to inform patient to expect paperwork at this visit , then their would of been no issues.

1 stars Verified customer

I called and the lady took all of our information and scheduled and appointment just to tell us they couldn't see my child because we don't have Medicaid. Website says they accept most insurances but they really don't. Unless you're a Medicaid patient, don't waste your time.

I think that is terrible. Pueblo may be a small town, but not everyone relies on government support to take care of their children.

5 stars Verified customer

Was in fast and got my appointment done quickly. Glasses came in a week later.

1 stars Verified customer

For a corporate company I didn't think I'd have an issue with my insurance not accepted. Not only did the gentleman on the phone take our group and ID number and never gave me a call that Cigna wasn't taken, but the person who called to confirm our appointment didn't bother to tell me our insurance wasn't accepted either. I chose this practice for the sake of my daughter, never having been to an eye doctor, and I thought a kids practice was best. I wasted time waiting for the appointment when I could have called a local doctor who is now very happy to accommodate us. I also wasted time filling out all the necessary paper work only to be told we weren't accepted at that office. Thanks for nothing but a HUGE waste of time!!! I'll never recommend you. I wish I could say I won't go back but I can't say that sine we found out the hard way we can't go to your office!!!

4 stars Verified customer

They are very good with kids and I have 4 that were seen at once!! Thanks for being so kind academy of Pueblo!

5 stars Verified customer

Very kid friendly and lots of options for kid's frames. My only complaint is that it takes 12 days or so to get your glasses.

5 stars Verified customer

Very kid friendly and lots of options for kid's frames. My only complaint is that it takes 12 days or so to get your glasses.

5 stars Verified customer

Very kid friendly and lots of options for kid's frames. My only complaint is that it takes 12 days or so to get your glasses.

5 stars Verified customer

Great customer service , good patience with kids.

5 stars Verified customer

Great staff!! Super friendly!