SO glad they were able to help me at the last minute because my cat was so sick. They are all professional and courteous and knowledgeable and friendly. They were good to my cat and treated her gently and did what they could to minimize her( and my) anxiety. Doc didn't make me feel weird for being worried about my cat's health even though I can be a bit overly protective. Im so happy to have found them. Truly a godsend.