99.0% would refer friends and family to us

4 stars Verified customer

I took my cat in to have her declawed. I was unsure I wanted this procedure done, but also knew that rehoming her, and then having a new family possibly declaw her, was not an option. She is family. The staff was courteous in answering questions I had about the procedure prior to making an appointment. I dropped her off the next day. I was hesitant because, even before filling out paperwork, instead of having me meet the vet who would do the procedure, they insisted on taking her back over the counter. For being a new patient, I would have felt much better meeting the vet. They promised someone would call me when she was in recovery. I dropped her off at 8, by 4 I still hadn't heard anything, so I called. The next day, I hadn't heard anything again, so I called first thing in the morning. They told me she was fine and would be released as soon as the vet took a look at her. That was hours ago, and I still have not had a call.

Pets are family. For me, if I take one of my fur babies to the vet, I would expect the same treatment as if I took my child to the doctor. I'm only giving four stars because communication has not met the standards I feel should be met, especially for a surgery. I have yet to hear from the veterinarian, and not the front desk. I'm disappointed. As someone who loves my animals, I would expect them to be more aware of worries and fears, and make an effort to keep me, and other animal guardians, updated.

5 stars Customer since 2013

As usual, the doctor and staff were professional and caring.

5 stars Customer since 1998

Everyone was so nice and genuinely cared! And the Dr was so very thorough and explained everything so that I was able to understand. Im very satisfied and will use them from here on out for all of my 3 dogs care

5 stars Customer since 2000

our dog was very well treated and she loved the staff and doctors.

5 stars Customer since 2006


5 stars Customer since 1996

Great customer care!

5 stars Customer since 1995

SO glad they were able to help me at the last minute because my cat was so sick. They are all professional and courteous and knowledgeable and friendly. They were good to my cat and treated her gently and did what they could to minimize her( and my) anxiety. Doc didn't make me feel weird for being worried about my cat's health even though I can be a bit overly protective. Im so happy to have found them. Truly a godsend.

5 stars Customer since 2006

Everyone was friendly

5 stars Verified customer

Was able to get in same day as called for an appointment.

5 stars Customer since 1995

Acadia Animal Clinic was very professional,did a heartworm check and consultation in about 15 minutes. I was very pleased with the information I was given.