From check in to check out, I had a great experience. The front desk was super nice and helped me fill out the forms online and told me how to fill them out. They were very nice about me not having it filled out prior. I also had a great experience with the hygienist. She calmed my nerves and made us both laugh. I was very comfortable. Also, they had a random Netflix show on that I was into while waiting. And whoever picks the ambience music is very tasteful! From oldies to Spanish I loved it!