Ace Animal Hospital
Veterinary
3750 Mowry Ave
Fremont,
CA
94538
(510) 790-2525
Mon - Sun: 7:00AM - 9:00PM
About
Located in Fremont, California, Ace Animal Hospital is a full-service veterinary clinic providing compassionate care to pets within a friendly and modern facility. Our focus is on preventative care, but we also treat a wide range of medical issues common to dogs and cats.
Services
- Anesthesia
- Boarding
- Canine Practice
- Canine and Feline Practice
- Critical Care
- Daycare
- Dentistry
- Dermatology
- Feline Practice
- House Calls
- Pharmacology
- Surgery
- Therapeutic Laser
- Ultrasound
- Urgent Care
Languages
- English
- Cantonese
- Spanish
- Urdu
Insurance
- 24 Pet Watch
- Embrace
- Healthy Paws
- Most insurance accepted
- PetHealth
- PetPlan
- Pets Best
- Trupanion
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Discover
- Gift Card
- Mastercard
- Visa
Staff
Sourav Chatterjee
3 stars Marsha H Featured review
I took Bippy to vet because if her obsessive to itch. I suspected it was a seasonal allergy. Anyway, the first doctor is friendly and patience as we came in 7:45 pm. The good thing about this vet clinic that is still open late He encouraged me for a week follow up at no charge. So I booked a follow up and then one week later, I thought I'd see the same doctor but not. The different doctor didn't know the difference because he never saw Bippy before and the condition she was. Then the receptionist planned to charge me for the follow up visit. I was confused with what the first doctor on no charge. Then she said, oh ok don't pay. I happen saw 'mute' on the file and I felt insulted. Mute means silence & not speaking. I do speak but just in a different language. I can communicate through the printed english.
Ms. Helmuth,
Please accept our apology from the ownership and management. I have family member that communicate through sign language and read & write fluently and it was not appropriate for someone to write the word. I will definitely train my staff to be more respectful & understanding.
Sorry,
Shan C.
1 stars Anonymous Verified customer
I have been coming to Ace Animal Hospital for almost 8 year and always had a good experience until this last visit. I mo ... Read More
Hi,
I understand your frustration so give us one more opportunity to make it better for you. Most of our old employees are back along with Shan our manager. Please contact him immediately for any issues.
Thanks,
Ace Staff
4 stars Beth T Customer since 2014
I came in for a routine checkup for my cat and also brought in one of my dogs for a quick anal gland extraction. The st ... Read More
3 stars Anthony R. F Customer since 2017
Everything was fine except the fact that we were in the waiting room for 20 minutes before were finally serviced by a ve ... Read More
5 stars Tina W Customer since 2014
Front desk is always helpful
1 stars Anonymous Verified customer
Very unprofessional. The staff was unorganized, flustered, and immature. They asked me to email them my records but t ... Read More
Hi,
I agree with you regarding the unprofessional staff but we're rectifying the issues as we speak. Patty, Barbara, Marcy, and Veronica are all coming back along with Shan. Please provide your name & phone number so Shan could reach out to yo.
Thanks,
Ace Management
4 stars Teresa G. G Customer since 2010
I was happy and a little bit disappointed when after I picked him up that his belongings like the fodd bowl was not in h ... Read More
5 stars Maria V Customer since 2015
Everything was great
5 stars Vishaal R Customer since 2012
Our dog was well taken care by Dr. Aulakh. Our dog needed a procedure and all the staff and Dr.Aulakh were very good and ... Read More
5 stars Gagandeep S Customer since 2014
Was my first Vet hospital since I owned a dog. And they always take care of my dogs especially Dr. Chahal.
5 stars Anonymous Verified customer
Friendly, knowledgable, answer all questions very clearly and take great care of my dog'a health.
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