The reason for the rating is my wife and I had the Bath & Couples massage package - Gifted.
The jet bath was great with the exception that the bubbles created by the jet tube were almost non existent and they only lasted for approximately 5 minutes, despite our best efforts we could not restart the jets.
Also the massage package on your website says its a 80min session we only received 50mins.
The upside is Jillian was absolutely first class, It was very closer to one of the best massages I have had.
Hats off to the young lady.
Hope to see you guys soon.
Thank you Gordon for your review, we are sorry no one showed you the remote for the jets we would be happy to give you a free bath on your next visit, as for the package for the couples bath and massage we advertise 80 minutes, 30 minutes for the bath and 50 minutes massage. We hope to see you again soon. The Achieve Wellness Spa Team!