I am impressed with Laura, who did the cleaning this time. She was thorough yet not aggressive.
I liked the new (to me) plaque/tartar removal tool which involved water.
It also made sense to me to polish the teeth first, instead of last.
She mentioned that I need to adjust the way I brush my teeth, and the explanation was quite clear. (Just need to see if I can be successful on holding the brush at the correct angle ;-)