87.5% would refer friends and family to us

5 stars Customer since 2015

Follow up visit was perfect. Service provider called a few minutes before arrival. Was quick, efficient, clean and explained the repairs so I understood them. Thank you.

4 stars Verified customer

So far they are prompt in returning calls.

Adjustable Plumbing/Heating & Cooling Services replied:

Thank you for taking a moment to rate us. We appreciate your feedback and hope that we can earn your business!

4 stars Customer since 2013

I called one afternoon and a tech showed up the next morning. A part still under warranty had to be ordered. I was very satisfied with the amount of time to get the part in and my heater working.

Adjustable Plumbing/Heating & Cooling Services replied:

Michael, thank you for trusting in us for your heating and cooling needs. We look forward to earning your business again!

4 stars Verified customer

They really responded fast when I need help with my A/C.

Adjustable Plumbing/Heating & Cooling Services replied:

Thank you for your confidence and trust in Adjustable Services!

4 stars Customer since 2016

I just recently purchased a new 15 s AC from you as the old one was bad and warranty issues. With salesman (Mark) he mentioned tax credits and Power credits. After I installed Duke Power said you were not listed as supplier/installer but you could for free and then you could turn in the work order to give me a credit rebate from them. I guess what I am saying if it is a selling point for rebates and credits as a sales pitch then if you could register as it does not cost you anything and then you could help the customer as you have to submit to Duke Power as a registered installer as they will not let the customer submit.

5 stars Verified customer

Very dependable

Courteous

Wear dirt covers on shoes

Adjustable Plumbing/Heating & Cooling Services replied:

Thank you for placing your confidence and trust in us!

5 stars Customer since 2016

Fast, truly helpful, courteous and didn't try to rip me off.

Adjustable Plumbing/Heating & Cooling Services replied:

Ron,

Words can not express the gratitude we have for your graceful review. Thank you for taking time out of your busy schedule to notice and influence others with your kind words, please know "your" words are true encouragement today that's for sure.,

May you have an amazing peaceful day.

5 stars Verified customer

Men came in and made my repair quickly and efficiently. Thankful I discovered them.

Adjustable Plumbing/Heating & Cooling Services replied:

Thank you for taking the time out of your busy day to say such nice things. Forgive us for the delay, as we are truly thankful that you discovered us.

Please continue to contact us for all of your Heating, Plumbing, and Electrical concerns, and needs tat you may have in the future.

5 stars Customer since 2015

The guys were quick and friendly. Very important, they didn't try to sell anything!

Adjustable Plumbing/Heating & Cooling Services replied:

Thank you Suzanne, Adjustable Services is here for "you" the customer, selling a customer something they do not need is against everything we believe in. Thank you for taking time let us know how we are doing, and please continue to contact us for any Heating, Plumbing, and Electrical concerns that you may have in the future.

2 stars Customer since 2014

The first visit was to fix duct work in my craw space and I was pleased.but when I called to get my heat serviced/propane heat tank needed to be serviced I was told they had no one in the area but they would call me. But that didnt happen. I had to keep calling but i feltvas though i kept getting the run around. I was told they would try to come out that night but if not they had me on the schedule for the next morning. I was sick with bronchitis and really could of used HEAT. Needless to say they never showed up that night or the next day! And didn't even call me to inform me that they were not able to service my home! I was very disappointed! I called another company and they came out that night which was a Saturday, and serviced my heating unit and made me a happy customer with heat! I don't see myself recommending your company to anyone.

Adjustable Plumbing/Heating & Cooling Services replied:

Tanisha,

good afternoon, thank you for feed back related to the appointment made 11/17/2014 a disappointed customer is something we never want to have, and we appreciate the second chance to prove our self worthy of your business, by calling on us to come back out on 3/1/2016.

Please continue to call on us for any future concerns that you may have with Heating, Plumbing, or Electrical services that you may need.

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